Your Pumpkii robot connects and relies on your Wifi connection, but sometimes networks can fail, run slower, or encounter issues. If Pumpkii is having some issues we encourage you to reach out to us so we can figure out if it's a network issue or a Pumpkii issue.
You can reach us by the chatbox on our website, by email, or by phone number! We will always try to get back to you as soon as possible and work with you to find a solution. Visit our Contact page on our website to get in touch today!
Do not hesitate to reach out to our customer service team!
We look forward to hearing from you!
I bought 2 Pumpkii's for both of my adult children who both recently adopted cats. Neither Pumpkii is connecting/working. I spent $85 plus tax on each! I am not happy at all with this purchase. I told them each to "troubleshoot" with online support. It just shouldn't be this difficult. Neither work and I feel ripped off. I want my money back. Ugh.