Return & Warranty Policy
Your satisfaction is our top priority
30-Day Return Policy
All Pumpkii products purchased through Amazon are eligible for a full refund or exchange within 30 days of delivery. If you're not completely satisfied with your purchase, simply initiate a return through Amazon and we'll take care of the rest.
1-Year Warranty
Every Pumpkii product comes with a comprehensive 1-year warranty. If your device experiences any manufacturing defects or malfunctions during this period, we will replace it free of charge. We stand behind the quality of our products and are committed to ensuring you have the best experience possible.
What's Covered
- Manufacturing defects
- Hardware malfunctions
- Electronic component failures
- Software issues affecting device functionality
How to Get Support
- Contact us at service@pumpkii.com with your order details and a description of the issue
- Our support team will troubleshoot and determine the best solution
- If a replacement is needed, we'll arrange it promptly at no cost to you
What's Not Covered
The warranty does not cover:
- Physical damage from drops, spills, or misuse
- Normal wear and tear
- Unauthorized modifications or repairs
Need Assistance?
Our customer support team is here to help. Whether you have questions about returns, warranty claims, or need technical assistance, don't hesitate to reach out.
Contact Support